Privacy Policy
Last Updated: October 26, 2025
1. Introduction
This Privacy Policy describes how Indian Railway PVC Bill Management System ("we", "us", or "our") collects, uses, and protects your personal information when you use our service at irpvc.in. We are committed to ensuring that your privacy is protected.
2. Information We Collect
2.1 Personal Information
- Full name and contact details
- Email address and phone number
- Organization/company name
- Account credentials (encrypted password)
- Payment and billing information
2.2 Contract and Bill Data
- Contract details (agreement numbers, dates, values)
- Work descriptions and classifications
- Bill information and calculations
- PVC calculation data and breakdowns
- Uploaded documents and reports
2.3 Usage Information
- Login dates and times
- IP addresses and device information
- Browser type and version
- Pages visited and features used
- Actions performed within the system
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our PVC calculation service
- To process bills and generate reports
- To manage your account and provide customer support
- To process payments and manage billing
- To improve our service and develop new features
- To comply with legal and regulatory requirements
- To detect and prevent fraud or unauthorized access
- To send important notifications about your account or service updates
4. Data Storage and Security
Secure Storage: All data is stored in secure databases with encryption at rest and in transit using industry-standard protocols.
Access Control: Access to user data is strictly limited to authorized personnel only.
Password Protection: User passwords are hashed using bcrypt encryption and cannot be retrieved in plain text.
Regular Backups: We maintain regular backups to prevent data loss.
Security Monitoring: We continuously monitor our systems for potential security vulnerabilities.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., hosting, payment processing)
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- Business Transfer: In the event of a merger, acquisition, or sale of assets
6. Your Data Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of data processing
- Withdrawal: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us using the information provided in Section 11.
7. Cookies and Tracking
We use essential cookies to maintain your login session and provide core functionality. We do not use third-party advertising cookies or tracking cookies. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Contract and bill data may be retained for longer periods to comply with legal and accounting requirements. When data is no longer needed, it will be securely deleted or anonymized.
9. Third-Party Links
Our service may contain links to external websites (e.g., official Indian Railway sites for index data). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.
10. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Contact Information
For any questions about this Privacy Policy or to exercise your data rights, please contact:
Prasath Kumar
Phone: +91 9944776689
Website: irpvc.in
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this policy periodically.
13. Compliance
This Privacy Policy is designed to comply with the Information Technology Act, 2000, and other applicable Indian data protection laws and regulations.